Full-stack MSP & IT Services

We are proud to announce! we have partnered with Pixelated Tech to bring full-stack msp & It services to our customers and clients!

Pixelated Tech was founded by Michael Mathews in the Winter of 2014. Michael holds a degree in Computer Science and has over 15 years of experience in Corporate IT. At Pixelated Tech, they know that you are only as successful as the quality of the services that you receive and provide. Because of this they make it their personal goal to ensure that every customer is satisfied with the work that performed. Pixelated Tech sees every new job as a next challenge and they LOVE challenges.

If the problem can be solved, they will work their hardest to find a solution that works best for you. As you search for assistance with your next IT problem, we hope that you consider the excellence that we have come to known with Pixelated Tech and the reasons we back their work ethics and history of success. Should you have any questions about their services, bundled deals to combine your marketing and MSP & IT needs please do not hesitate to reach out to us, or the fantastic people at pixelatedtech.com for more information.

Pixelated Tech Managed IT Services

 
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Extended Care & Security
 
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Managed Backup
 
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Mobile Device Management
 
 
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Managed Protection
 
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24/7
Monitoring
 

The goal at Pixelated Tech is to bring you the high level of service you expect for IT Support in your Business. No matter your individual goal they always aim to bring the best results for your next IT project. With a comprehensive suite of services there is nothing more you could expect from your IT service.

If you do not see a service you require below, please send an email to support@pixelatedtech.com or call us at 978-384-0122.


Server support

RAID Configuration

  • Hardware configuration

  • Software configuration

  • Role install/configuration

  • Server OS Installation


Network Design
& security

  • Network Design

  • Rack & Stack

  • Layered Security


Wifi Setup

Secure Wireless Setup for Business and Residential. Hourly Charge.

  • Encrypted Wi-Fi Setup for all of your devices

    • TV

    • Tablets

    • Computers

    • Printers

    • Gaming Consoles

  • Solutions for Long Range Projects.

    • Ask us about Ubiquiti UniFi.

      • Obtain incredible WiFi strength and speed across thousands of square feet.

      • Optimal solution for large commercial buildings and homes.

  • Data drops if and when required.

A Wi-Fi survey will be conducted for maximum coverage. We will optimize signal settings to accommodate congested and conflicting signals.


Laptop Repair

Free estimates over the phone or by email. In-shop laptop repairs will be offered at flat rate pricing and on-site will be charged hourly.

  • Data Recovery

  • DC Jack Repair

  • Fan Replacement

  • Hard Drive Replacement

    • Solid State Disk (SSD) Upgrade

    • Increase storage space

  • Hinge Replacement

  • Keyboard Replacement

  • Laptop Tune-Up

    • Standard OS Tune-up

    • Remove dust

    • Replace thermal compound

  • Memory Upgrades

  • Motherboard Replacement

  • Operating System Install

  • Optical Drive Repair

  • Laptop Screen Repair

Some laptop repairs are very delicate and must be done in-shop.


Remote Support

Remote support for your convenience no matter where you are on the planet. Using an encrypted connection, they can remedy most issues in a timely and affordable manner.

  • 1 Hour minimum

  • Charged at half hour intervals after the first hour.


Voice & Data Drops

Standard Drops: $150 per drop

Complicated/Advanced Drops: $250+ per drop.

If we pull more than one drop in the same location, each additional drop will

only be charged 50% of the original drop’s price.

Includes:

  • Cable (CAT5e or CAT6)

  • Keystones

  • Covers

  • Wall Gangs

  • Testing

  • Terminations

All additional equipment such as premium cable, etc. is charged accordingly if applicable and a Site Survey at a 1 hour charge may be required.


Cloud Computing

Full cloud service solutions available.


VOIP Services

VOIP Features 

  • Big business features without the big cost.

  • Keep your existing phone numbers – local and toll-free

  • Unlimited local & long distance in the us.

  • Never a busy signal – voip will never give a busy signal.

  • No contracts – month to month service.

  • Auto attendant – with hold music/message.

  • Extension dialing, intercom, 3-way calling.

  • Online faxing – faxes come to your email.

  • Ring groups – ring phones how you want to.

  • Real-time monitoring (queues, park, user status)

  • Call-waiting, transfer & park

  • Call queue – you are number 3 in line.

  • Voicemail – get your voicemails sent to your email.

  • Call from your smartphone with android and iphone apps.

  • Third party plugin support for many apps.

  • HD voice calling – sounds like you are right there!

  • Many Polycom Phone Models to choose from:

    • Wired – Wireless – Conference 

    • We include the VVX401 FREE!


SYSTEM DIAGNOSTICS
& REPAIR

  • Complete System Diagnostics

  • Tune-Ups

  • Repairs


Virus Removal

Virus and Malware removal and protection


Data Services

Data Transfer, Data Recovery, Disk Wiping

 

Pixelated Tech is cleverly named after the owners dog, Michael. Pixel. A red, short haired, Mini Dachshund with enough energy to power the entire planet’s tech devices. If you ever have the pleasure of meeting him, he enjoys Chicken Jerky and Belly Rubs.